To James, just a small note to thank you both for all your help and advice over the last 2 years. Apart from being extremely professional, more importantly you kept a personal empathic touch that make all the difference.  I always felt assured to know that I had someone who cared working on my behalf. Fiona thank you for keeping in touch so promptly along the way – it was great to know you were always on the end of the phone with my queries I had. Wishing you all continued success.